Loading...

Overview Search Channels Q&A Users Files

Thread by Ken Fisher (8 replies) | Slack Archive

Channel/Thread

Thread Discussion

Started by Ken Fisher • Apr 4, 2025 9:09 PM

Total Replies

8

Participants

2

Activity

Quiet

— No recent activity

Duration

9:09 PM

Apr 4

Original Message

Thread starter

K

Ken Fisher9:09 PM

Can anyone confirm if they’re able to access their App Settings Preview page?

I’m trying to understand if it’s just me or erroring for everyone.

Things tried:

Deleting the app settings page and recreating it.
Adding a 2nd developer test account and adding my app to it.

Still seeing this error message.
https://hubspotdev.slack.com/files/U07CCUZJNSY/F08KPPYM95H/librewolf_hmnetce2im.png

Update: confirmed by @Matt Swanson that it's a HubSpot issue.

Update 2: they noticed me senpai! HubSpot has fixed the issue!

librewolf_hMNeTcE2IM.png

37.0 KB

Replies

8 messages in thread

Matt SwansonReply 1Apr 7, 2025 6:36 PM

I get this error as well

Matt SwansonReply 2Apr 7, 2025 6:38 PM

but maybe related to the “account component” not returning the correct thing?

Matt SwansonReply 3Apr 7, 2025 6:38 PM

(We dont use these for anything, just tried it and got the same error as you)

Ken FisherReply 4Apr 8, 2025 2:58 PM

<@U037ZPYEGAF> oh man thanks so much for confirming it's not just my account. I use the iframe popup to portal to my app. I guess it's up to HubSpot ...

Ken FisherReply 5Apr 9, 2025 3:53 PM

<@U037ZPYEGAF> looks like HubSpot has resolved the issue! Thanks again for looking at the error. If you ever need a 2nd pair of eyes to confirm somet...

Matt SwansonReply 6Apr 9, 2025 3:55 PM

Ken check out <https://www.hubspot.com/partners/app|https://www.hubspot.com/partners/app> We have a dedicated rep at HS I can email

Ken FisherReply 7Apr 9, 2025 3:56 PM

oh man I needed this, thank you! I will definitely look into this. :writing_hand:

Ken FisherReply 8Apr 9, 2025 4:01 PM

I reached out to HubSpot chat support and they were like "yeah the forums and slack are your best resources as the moment!" :facepalm: Signing up for...